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Privacy Policy

Stuti Crafts fully respects the privacy of its customers and also everyone else who corresponds with the organization. It is our promise that the personal information, e-mails and addresses that you submit in this site are never be revealed to, shared or traded with any third party, like advertisers or agencies.

Stuti Crafts, however, uses these personal information for its own purposes; such as sending newsletters and informing about new product items. You may opt for removal of your information from our database at any point of time, which  is immediately attended to and your information are deleted out of our database.

Product Guarantee

We follow a simple philosophy: Buy once from us, and you will be a The core part of most of our products are handmade by folk and tribal craftsmen of India and consist of innovative, modern as well as ethnic and traditional mixes in terms of designs, material and color. As a result, no two pieces are alike and each piece uniquely represents the heart and soul of the artisan or master-craftsperson involved. Hence the product displayed as an image on this web site and the product you actually receive may vary slightly in designs and color. We do not display or sell anything manufactured by children under 14 years.

All products are carefully selected and stress is laid on creativity, quality and durability.All products undergo a thorough check for quality after they are manufactured and before they are put up for sale, and again before shipment to our customers. A great deal of attention is given to packaging to prevent any damage during shipment.

We assume full responsibility for the satisfaction of our customers, in terms of quality of our products, delivery and any other relevant aspect. Customers encountering any kind of problem can simply return the goods to our Office and take full refund. [Please see our Returns Policy below.]

Returns Policy

Should you not be satisfied with our products or if our products do not meet your expectations, you can return any or all items that you have purchased from Stuti Crafts and obtain full refund. We advise our customers to return the products to our office within 7 days of receipt of our merchandise. As soon as the product(s) is received by us/ our representative, full refund is effected within 72 hours (except on weekends). Refund is limited to the amount paid to us. Shipment charges for returning the goods to our Office are to be borne by the customers.

We work on "full - satisfaction - or - your - money - back" guarantee. No reasons need be given while returning the merchandise. However, optionally, you may wish to let us know why you are returning the merchandise to help us rectify any problems at our end or with our shipping agents, and serve you better in the future.